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Everything You Need to Know About SmartRoof

Get answers to the most common questions about how it works, what it costs and whether it’s right for you.

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Frequently Asked Questions

General Questions FAQ

SmartRoof provides real-time updates and communication through our customer portal, keeping you informed every step of the way — from inspection to installation and beyond.

You can schedule directly through our website, by phone, or by contacting your local SmartRoof office. We offer free, no-obligation roof and solar inspections.

Yes, SmartRoof is fully licensed, bonded, and insured in every state we operate. We also work only with certified installers and manufacturers.

Our business hours are Monday–Friday, 9:00 AM to 5:00 PM EST.
Sales Representatives are available Monday–Saturday to meet with customers and perform inspections.

Our call center is available Monday–Friday, 9:00 AM to 5:00 PM EST to assist with scheduling, payments, and general inquiries.

We currently serve homeowners across multiple East Coast markets including the mid-Atlantic and north-east regions, with local offices in each area. Visit our locations page to find a SmartRoof team near you.

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  • Badge: GAF Presidents Club
  • Badge: GAF Solar Certified
  • Badge: GAF Master Elite
  • Badge: GAF Triple Excellence Award
  • Badge: GAF Golden Pledge
  • Badge: Certainteed 5-Star Siding Contractor
  • Badge: Tamko Pro Diamond
  • Badge: Top 100 Roofing Contractors
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